First time use FAQ

What is a network and why do I need to add devices to it?
A network a common "location" to which Casambi devices must be added if they need to communicate with each other. All Casambi devices added (pair...
Mon, 23 Mar, 2020 at 3:09 PM
How do I take Casambi enabled luminaires into use?
When the Casambi app finds new luminaires it automatically opens a screen where the luminaires can be taken into use. Just tap on the “Take all lamps into ...
Thu, 17 Jan, 2019 at 10:13 AM
What does paired and unpaired mean?
The paired/unpaired status of any nearby Casambi enabled device can be seen in the app from the 'Nearby devices' screen. This screen shows a list...
Tue, 24 Mar, 2020 at 2:33 PM
How do I pair a Casambi enabled device?
When you switch power on to the Casambi enabled device, the Casambi app should find it automatically.    If you haven’t used the app before, and there ar...
Tue, 24 Mar, 2020 at 2:30 PM
How do I unpair a Casambi enabled device?
There are two places in the app where you can unpair a Casambi enabled device from a network. 1. Go to the ‘Luminaires’ tab and tap ‘edit’. Unpair a l...
Tue, 24 Mar, 2020 at 2:27 PM
Can a luminaire be added to multiple networks?
Casambi enabled luminaires/devices can be part of (paired to) only one network at a time. If you would like to add a device to a different network then you...
Tue, 24 Mar, 2020 at 2:45 PM
Why might I need to unpair a device?
You may need to unpair a Casambi enabled device for various reasons: You paired a device to an incorrect network. Someone else has already paired the...
Thu, 26 Mar, 2020 at 9:29 AM
How can I use multiple mobile devices to control Casambi enabled luminaires?
When creating a new network, as a standard setting, the sharing is set to ‘Not shared’. You need to change the network sharing settings to be able to...
Tue, 24 Mar, 2020 at 2:51 PM