General FAQ

How can I change settings applicable for a whole network?
Go to the More tab and tap on Network Setup. You can then see various options for settings that apply to the whole Casambi network.
Wed, 18 Mar, 2020 at 2:47 PM
How do I unpair a luminaire
You may need to remove a luminaire from a network if you want to add it to another network. Casambi enabled luminaires can only be in one network at a time...
Mon, 23 Nov, 2020 at 12:56 PM
What is "Control hierarchy"?
Control hierarchy allows co-operation with manual lighting control (app, switches and push buttons) and automated controls (presence sensors and timers)....
Mon, 23 Nov, 2020 at 2:29 PM
How do commands prioritise in a Casambi system (Control hierarchy example)?
Devices within a Casambi network can have multiple different control commands applied to them simultaneously. Example: A luminaire/luminaires could simu...
Wed, 18 Mar, 2020 at 8:50 AM
What is meant by "Manual control"?
Manual control is anything a person does via physical touch to activate a scene or change a lighting level. Manual control has the highest command priority ...
Wed, 18 Mar, 2020 at 3:12 PM
How to "Resume automation" after manually controlling a luminaire?
If you have manually controlled a luminaire, either via the Casambi app or via a Casambi enabled switch, and you wish the luminaries(s) to return to being c...
Thu, 19 Mar, 2020 at 2:08 PM
Where can I find details of the latest firmware version?
Go to the 'More' tab and select 'Nearby Devices'.  Scroll to the bottom of the screen you will see the latest firmware version. By t...
Thu, 19 Mar, 2020 at 3:15 PM
How do I update the firmware?
If there is a new firmware available for devices in your network the Casambi app will inform you about it with a pop-up screen. You can also check if th...
Mon, 23 Mar, 2020 at 9:16 AM
How do I reset my network's password?
If you had previously shared the network and entered a valid working administrator email address in the 'Sharing settings', it is possible to ...
Mon, 23 Mar, 2020 at 9:27 AM
How do I reset the app to factory default settings?
Resetting the Casambi app will restore the app to its default settings. It will clear all saved app data that is stored on your mobile device. It will also...
Mon, 23 Mar, 2020 at 9:40 AM