General FAQ

How do I unpair a device?
There are various places in the app where you can unpair Casambi enabled devices from a network. For Luminaries: Go to the ‘Luminaires’ tab and tap ...
Thu, 5 Oct, 2023 at 3:33 PM
What is "Control hierarchy"?
Control hierarchy allows co-operation with manual lighting control (app, switches and push buttons) and automated controls (presence sensors and timers)....
Fri, 1 Dec, 2023 at 11:13 PM
How do commands prioritise in a Casambi system (Control hierarchy example)?
Devices within a Casambi network can have multiple different control commands applied to them simultaneously. Example: A luminaire/luminaires could simu...
Wed, 18 Mar, 2020 at 8:50 AM
What is meant by "Manual control"?
Manual control is anything a person does via physical touch to activate a scene or change a lighting level. Manual control has the highest command priority ...
Wed, 18 Mar, 2020 at 3:12 PM
How to "Resume automation" after manually controlling a luminaire?
If you have manually controlled a luminaire, either via the Casambi app or via a Casambi enabled switch, and you wish the luminaries(s) to return to being c...
Thu, 19 Mar, 2020 at 2:08 PM
Where can I find details of the latest firmware version?
Go to the 'More' tab and select 'Nearby Devices'.  Scroll to the bottom of the screen you will see the latest firmware version. By tappi...
Thu, 19 Mar, 2020 at 3:15 PM
How do I update the firmware?
If there is a new firmware available for devices in your network the Casambi app will inform you about it with a pop-up screen. You can also check if th...
Mon, 23 Mar, 2020 at 9:16 AM
How do I reset my network's password?
If you had previously shared the network and entered a valid working administrator email address in the 'Sharing settings', it is possible to 'R...
Mon, 23 Mar, 2020 at 9:27 AM
How do I reset the app to factory default settings?
Resetting the Casambi app will restore the app to its default settings. It will clear all saved app data that is stored on your mobile device. It will also...
Mon, 23 Mar, 2020 at 9:40 AM
How to enable iBeacon sending for Casambi modules?
Casambi modules can be set to act as iBeacon senders. Note that to actually use the iBeacon functions as desired will require a custom app (not available fr...
Mon, 12 Oct, 2020 at 3:14 PM