Troubleshooting

Why doesn't the Casambi app find any luminaires?
For the Casambi app to find any nearby devices your mobile device must physically be within Bluetooth range of the devices. Some reasons why you may ...
Mon, 9 Mar, 2020 at 2:55 PM
I can't control or see my luminaire
If you cannot see your luminaire in Luminaires tab it might be that the luminaire is in some other network. Please go to Nearby Devices screen where you can...
Thu, 2 Jan, 2020 at 7:36 AM
Presence sensors or timers do not activate as expected
Devices within a Casambi network can have multiple different control commands applied to them simultaneously. The software has inbuilt logic to tell devices...
Wed, 18 Mar, 2020 at 10:22 AM
How to replace a Casambi luminaire in a network
It is possible to replace a Casambi luminaire in a network without loosing the scene and other settings for that luminaire. The only requirement is that the...
Tue, 17 Mar, 2020 at 1:38 PM