The gateways can have its emails notifications dismissed. If you go to setting, gateway, gateways, then gateways settings then you see the image below. Then” Email notifications if disconnected” can be disabled.
You can view the attached articles to see if any firewalls are restricting access.
Then lastly, we can enable the logging features of the gateway and the network is the gateway is connected to the internet. What is needed to know is the Serial number and network name of the network.
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