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Knowledge base
Application Notes & Troubleshooting
Application Notes
5
System constraints overview
Considerations for selecting the network mode
Large installation commissioning recommendations
Using Sites and Gateway in a Casambi network
The importance of using the same firmware version for all devices
Troubleshooting
16
Troubleshooting: The 3 most common issues
Troubleshooting: PAIRED devices
Troubleshooting: ISLAND issue
Troubleshooting: CONNECTING, SYNCRONISING, COMMUNICATING, CONFIGURATION OUT OF DATE
Unpairing a "Paired" device / Cannot add a device to my network
View all 16
Known Issues
4
Android: Casambi devices cannot be seen in the Bluetooth list
Network configurations and Sites
Android 9, 10 and 11 as a gateway
"Failed to synchronise network to Cloud" message: Possible correction
Casambi App User Guide
Full user guide (pdf)
2
Casambi App User Guide (English) pdf
Casambi App User Guide (German) pdf
General use
4
Quick start process for first time Casambi app users
System Overview
Terminology definitions
First time Casambi App use
Luminaires tab
5
Luminaires tab
Basic gestures
Grouping
Resume automation (for all luminaires or a Group of luminaires)
Editing luminaire control properties
Smart Switching
8
Smart Switching
Dim and Save
Cycle through modes
Control Scenes
Cycle Scenes
View all 8
Gallery tab
3
Gallery
Controlling luminaires
Arranging gallery pictures
Scenes tab
6
Scenes tab
Creating a basic scene
Circadian scenes
Daylight scenes
Animation scenes
View all 6
Timers
1
Timers
Switches
3
Switches
Xpress switch
Unpairing an Xpress
Sensors
4
Presence sensors
Daylight sensors
Daylight sensor calibration and set up
Configuring settings for multiple sensors simultaneously
Gateways
2
Internet gateway
DALI Gateway
More tab (other options)
17
Network settings
Sharing settings
Control options
Performance & Security
Add devices
View all 17
Site
3
Creating a Site
Site control, scenes and timers
Deleting a Site or Site account
Frequently Asked Questions
General FAQ
24
Is Casambi compatible with Smart Home solutions?
What is the Casambi app for?
What mobile devices support the Casambi app?
Where can I get the Casambi app?
Do you have guidelines for product installation & communication distance testing?
View all 24
Classic / Evolution FAQ
10
What is Classic and Evolution?
What are the differences between Evolution and Classic?
How to identify the firmware versions/grades in the Casambi app?
Which Casambi products can be updated to Evolution firmware?
Can I add a unit with 'Evolution' firmware to a 'Classic' network and vice versa?
View all 10
First time use FAQ
6
What does paired and unpaired mean?
What is a network and why do I need to add devices to it?
How do I take Casambi enabled luminaires into use?
How do I pair a Casambi enabled device?
Can a luminaire be added to multiple networks?
View all 6
Luminaires tab FAQ
12
What is the ‘Nearby luminaires’ control?
How do I control my luminaires from the luminaires tab?
How can I rearrange my lamps in the ‘Luminaires’ tab?
How can I create a group from my luminaires?
How to edit a luminaire control?
View all 12
Gallery tab FAQ
4
What is ‘Gallery’ used for?
How do I use the ‘Gallery’?
How do I control lamps in Casambi Gallery?
Why do some of my scenes appear next to a gallery picture?
Scenes tab FAQ
4
What is a scene?
How do I create a scene?
What are animations?
How do I create an animation?
Timers FAQ
2
What are Timers?
How to create a Timer?
Switches FAQ
6
What are Switches?
What does the "Use toggle" mean under Switch settings?
How to use Xpress?
How to change settings for Xpress?
Adding an EnOcean PTM-215B or PTM216B switch to Casambi network
View all 6
Sensors FAQ
2
How to add a EnOcean EMDCB sensor to a Casambi Evolution network
EnOcean EMDCB sensor charging
More tab FAQ
8
What can I find in ‘More’ tab?
What can I change in Network settings?
What do different network/radio modes mean?
What do the different sharing settings mean?
How can I add users to my 'Password protected' "Evolution" network?
View all 8
Site FAQ
2
How to create a Site
How to use a Site
Casambi API FAQ
8
What is an API?
Is the Casambi API free?
Where can I find more information about Casambi’s API?
What do you use the REST API for?
What do you use the Websocket service for?
View all 8
Support videos
Support videos
26
App overview
Classic & Evolution explanation
Control hierarchy
How to use Casambi for the first time?
How to create a Casambi network?
View all 26
Cloud Gateway FAQ
Name for the area here
0
Casambi Pro
User Guides
2
Getting Started Guide
Casambi Pro User Guide
Frequently asked questions
39
What is Casambi Pro?
Does the Casambi Pro have all features of the Casambi App?
What firmware does the Casambi Pro support?
Can I pair devices into networks with Casambi Pro?
Does Casambi Pro support EnOcean devices?
View all 39
Casambi Pro Release Notes
2
Release notes 2023-11-03
Release notes 2023-09-29