Known Issues

Android: Casambi devices cannot be seen in the Bluetooth list
Some Android devices may require Location information enabled in order for Bluetooth to also work. If you have trouble viewing Casambi devices in your NEARB...
Fri, 13 Jan, 2023 at 12:59 PM
Network configurations and Sites
We have become aware that changing a network's configuration after it has been added to a Site can cause problems. Please ensure that you completely co...
Thu, 10 Jan, 2019 at 3:05 PM
Android 9, 10 and 11 as a gateway
We've now become aware that changes to Android operating systems 9 and above are limiting the reliability of the gateway function within the Casambi ap...
Tue, 27 Apr, 2021 at 1:13 PM
"Failed to synchronise network to Cloud" message: Possible correction
This issue has been noticed on iOS devices that have a device name created that contains emojis (specifically 4-byte utf8 emojis). If you see the messag...
Fri, 14 Jan, 2022 at 7:10 AM