Casambi Support

General FAQ 23

• Is Casambi compatible with Smart Home solutions?
• What is the Casambi app for?
• What mobile devices support the Casambi app?
• Where can I get the Casambi app?
• Do you have guidelines for product installation & communication distance testing?

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Classic / Evolution FAQ 10

• What is Classic and Evolution?
• What are the differences between Evolution and Classic?
• How to identify the firmware versions/grades in the Casambi app?
• Which Casambi products can be updated to Evolution firmware?
• Can I add a unit with 'Evolution' firmware to a 'Classic' network and vice versa?

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First time use FAQ 7

• How do I unpair a Casambi enabled device?
• What does paired and unpaired mean?
• What is a network and why do I need to add devices to it?
• How do I take Casambi enabled luminaires into use?
• How do I pair a Casambi enabled device?

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Luminaires tab FAQ 12

• What is the ‘Nearby luminaires’ control?
• How do I control my luminaires from the luminaires tab?
• How can I rearrange my lamps in the ‘Luminaires’ tab?
• How can I create a group from my luminaires?
• How to edit a luminaire control?

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Gallery tab FAQ 4

• What is ‘Gallery’ used for?
• How do I use the ‘Gallery’?
• How do I control lamps in Casambi Gallery?
• Why do some of my scenes appear next to a gallery picture?

Scenes tab FAQ 4

• What is a scene?
• How do I create a scene?
• What are animations?
• How do I create an animation?

Timers FAQ 2

• What are Timers?
• How to create a Timer?

Switches FAQ 5

• What are Switches?
• What does the "Use toggle" mean under Switch settings?
• How to use Xpress?
• How to change settings for Xpress?
• How to add a EnOcean PTM-215B switch to Casambi network

Sensors FAQ 2

• How to add a EnOcean EMDCB sensor to a Casambi Evolution network
• EnOcean EMDCB sensor charging

More tab FAQ 8

• What can I find in ‘More’ tab?
• What can I change in Network settings?
• What do different network/radio modes mean?
• What do the different sharing settings mean?
• How can I add users to my 'Password protected' "Evolution" network?

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Site FAQ 2

• How to create a Site
• How to use a Site

Casambi API FAQ 8

• What is an API?
• Is the Casambi API free?
• Where can I find more information about Casambi’s API?
• What do you use the REST API for?
• What do you use the Websocket service for?

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