Casambi Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Solution home
Application Notes & Troubleshooting
Application Notes
5
System constraints overview
Considerations for selecting the network mode
Large installation commissioning recommendations
Using Sites and Gateway in a Casambi network
The importance of using the same firmware version for all devices
Troubleshooting
16
Troubleshooting: The 3 most common issues
Troubleshooting: PAIRED devices
Troubleshooting: ISLAND issue
Troubleshooting: CONNECTING, SYNCRONISING, COMMUNICATING, CONFIGURATION OUT OF DATE
Unpairing a "Paired" device / Cannot add a device to my network
View all 16
Known Issues
4
Android: Casambi devices cannot be seen in the Bluetooth list
Network configurations and Sites
Android 9, 10 and 11 as a gateway
"Failed to synchronise network to Cloud" message: Possible correction