Why the iPad says I don't have access to a project I just joined?

Modified on Fri, 24 Jan at 9:44 AM

This can happen if the project sharing process has not been fully completed by the person who shared the project.


Process for sharing a Casambi Pro project includes these steps:

  1. User who has project owner rights adds the invitee to the project member list. When this is done, an invitation is sent to the invitee.
  2. The invitee receives an email with an invitation code.
  3. The invitee opens the Casambi Pro for Windows and clicks the Join... button. A dialog is opened where the invitation code is entered.
  4. Now the invitee can open the project in Casambi Pro for Windows. In iOS, the invitee can also open the project but only in read mode until the next step is done.
  5. To provide the full access to the project and the networks it includes, the inviter must open the project once in an iOS device. After this, the invitee will have full access to the project and to the Casambi networks in the project.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article