Sometimes a device is paired but it is not visible in the layout or project explorer list. In this case, the paired device is part of the network, but the project did not recognize it correctly and therefore does not display it in the project (it is a "ghost device").
If this happens, follow these steps to correct the situation:
- Open the nearby devices list
- Locate the problematic device from the list. This can be done for example by using list filters, studying the network details next to each device, and using the identify command.
- When correct luminaire was found, tap the device row in the nearby devices list.
- Unpair the luminaire using the Unpair button in the device details.
- Pair the luminaire again.