Troubleshooting

How to replace a Casambi luminaire in a network
It is possible to replace a Casambi luminaire in a network without loosing the scene and other settings for that luminaire. The only requirement is that the...
Tue, 17 Mar, 2020 at 1:38 PM
"Configuration out of date": How to correct it?
When using a Casambi network you may see a "Configuration out of date" notification. This notification will be displayed if the network c...
Mon, 16 Nov, 2020 at 6:58 AM
Network time issues
Each Casambi enabled device stores information to allow it to run its own "internal clock" and also store the most recent data about sunrise, suns...
Mon, 26 Oct, 2020 at 2:51 PM
Device icon banner explanations
Possible icon banners that may appear over the luminaire icon in the Luminaires tab: Text Notes Updating xx% Firmware update progress perce...
Wed, 4 Oct, 2023 at 7:35 AM
Device icon banner explanations
Possible icon banners that may appear over the luminaire icon in the Luminaires tab: Text Notes Updating xx% Firmware update progress percenta...
Tue, 3 Oct, 2023 at 1:25 PM
Red or Purple text seen in Nearby Devices list
You may see the network name displayed in red or purple text in the Nearby devices view, when a certain error occurs:   Red text Meaning: A units configu...
Mon, 9 Oct, 2023 at 8:30 AM